Refund policy

Everything we make is printed or embroidered to order, so we don't keep stock on a shelf to swap from. Here is how we handle it.

 

Damaged or misprinted items

 

If your order shows up damaged, misprinted, or just plain wrong, email us a photo within 30 days of delivery and we will send a replacement free. You do not need to ship anything back to us.

 

Fit and sizing

 

Check the size chart on the product page before you order. It is on every listing. Our tees run boxy and the hoodies run generous.

 

If the fit still is not right when it arrives, reach out. We are a small outfit and we would rather you end up with something you actually wear.

 

Cancellations

 

Orders go into production quickly. If you need to cancel or change something, contact us as soon as you can and we will stop it if it has not been made yet.

 

Getting in touch

 

Email jeff@bisonrentalsllc.com with your order number and we will take care of you.